Steamhaus immediately took over the 24×7 monitoring of the Outcider application, freeing them of the burden of having to respond to incidents affecting the application.
We performed detailed analysis to determine the cause of occasional crashes in their application, and worked with the developer to fix this.
Once the platform was stabilised we completed a rebuild of the underlying architecture, to enable it to autoscale on the AWS platform, scaling horizontally with demand. The net effect of this being the application performs well at all times, but Outcider save money during quieter periods when demand is low.
We now act as Outcider’s operational team providing full support for their online application.