How we’ve helped our customers
Here’s an example of Steamhaus really adding value to one of our agency customers.
Ahoy, a creative agency in Manchester, were pitching to redevelop the e-commerce site of a fashion brand. This client had grown significantly from when it’d first been set up and was now turning over several million through their e-commerce site. Unfortunately, the current site was falling over frequently and needed stabilising whilst a new site was developed. It was hosted on a dedicated server where the current hosting provider’s Server Management product wasn’t suited to the client’s needs.
Ahoy’s situation was a challenging one that needed a lot of expert help. As consultants who believe in continuity of service, the first step we took was to take over the management of the servers in their current locations (specifying our Managed SysOps product) and immediately begin monitoring the site 24×7. Our Cloud Architects then started to look into the server and associated applications to find out the cause of the stability issues.
Within a day or so we’d improved the situation massively and the site was stable, which allowed us to focus on improving performance.
Our Cloud Architects did a lot of optimisation work on the servers to reduce load times, which has obvious positive results in terms of the number of visitors who stick around and buy something. Additionally, we configured CloudFlare to further optimise load times by serving all static content from their CDN.
Ahoy are now building the client’s replacement site using Magento. We’re designing and building the new infrastructure that it’ll run on, working closely with Ahoy to ensure the two elements go hand-in-hand to enhance the end-user experience, not hinder it.
We’ll help with the details of the all-important migration to the new platform including monitoring both the old and new environments during this crucial time. After that we’ll continue to make sure the new site is always online and never constrained by its hosting environment.
Click here to see our full Ahoy case study.