Digital and Creative Agencies

As a digital or creative agency, you need a partner who you can rely on for the hosting of your customers' sites. Not only that, you need to be able to build a long-standing and strong relationship with them. At Steamhaus, we understand your resources are at their most effective when they're focussed on what you specialise in, rather than being distracted by something like hosting.

Whether you’re cloud-curious, or a full-on cloud fanatic, we’ll help you embrace the power of the cloud.


See how we've helped branding agency Ahoy to focus on what's important to them.



How we can help agencies 

blimpWe understand that agency life can be challenging. We’ll take away the stresses that can be attached to hosting.

As a consultancy we aren’t tied to one specific hosting provider. This means that we can tailor your solution so it’s perfect for your business.

Our aim is to understand you and your aspirations, enabling us to act as an extension of your team. This continual partnership results in an environment that will be consistently:

  • Faster
  • Secure
  • Fault-tolerant
  • Cost-effective
  • Geographically distributed if necessary
  • Hosted in the most appropriate way for your websites or application

The end result being your developers get to concentrate on what they do best, rather than worrying about keeping customers’ websites running.

Our consulting process

Making sure you receive the right solution is part of our raison d’etre; we follow a process to ensure nothing is missed.

consultancy process

Our architects are experts in all things cloud and have extensive knowledge in common platforms and applications that agencies use.

software logos

We can also build auto-scaling infrastructures around these applications, which is particularly useful for busier Magento sites, avoiding additional expenditure for resources that sit unused for a lot of the time, providing massive cost benefits over dedicated servers.

Whether you are in the infancy stages of agency life, or established with a multitude of platforms, we’ll become your KINSHIP in the cloud.

How we’ve helped our customers

Here’s an example of Steamhaus really adding value to one of our agency customers.

ahoy_logo-01Ahoy, a creative agency in Manchester, were pitching to redevelop the e-commerce site of a fashion brand. This client had grown significantly from when it’d first been set up and was now turning over several million through their e-commerce site. Unfortunately, the current site was falling over frequently and needed stabilising whilst a new site was developed. It was hosted on a dedicated server where the current hosting provider’s Server Management product wasn’t suited to the client’s needs.

Ahoy’s situation was a challenging one that needed a lot of expert help. As consultants who believe in continuity of service, the first step we took was to take over the management of the servers in their current locations (specifying our Managed SysOps product) and immediately begin monitoring the site 24×7. Our Cloud Architects then started to look into the server and associated applications to find out the cause of the stability issues.

Within a day or so we’d improved the situation massively and the site was stable, which allowed us to focus on improving performance.

Our Cloud Architects did a lot of optimisation work on the servers to reduce load times, which has obvious positive results in terms of the number of visitors who stick around and buy something. Additionally, we configured CloudFlare to further optimise load times by serving all static content from their CDN.

Ahoy are now building the client’s replacement site using Magento. We’re designing and building the new infrastructure that it’ll run on, working closely with Ahoy to ensure the two elements go hand-in-hand to enhance the end-user experience, not hinder it.

We’ll help with the details of the all-important migration to the new platform including monitoring both the old and new environments during this crucial time. After that we’ll continue to make sure the new site is always online and never constrained by its hosting environment.

Click here to see our full Ahoy case study.

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Our migration and re-architecture process

Being hosting-agnostic allows us to create a service that isn’t restricted by a particular environment. It frees us from following the standard process of having a hosting platform first and offering management as an afterthought.

We’ll take care of everything for you using the following process:

setup timeline

 

Building the right technical solution in the first place

We start by working out both what’s technically and strategically required. Depending on requirements this will generally fall into one of three packages:

These packages are based around our most commonly requested services, however as a consultancy we tailor solutions around your business’ requirements.

Only once that’s clear do we follow up by partnering it with the right hosting environment. This goes hand-in-hand with what’s been specified above. Options to consider would be:

  • A true large-scale public cloud such as AWS, Google Cloud or Azure.
  • Our high-availability SteamCloud platform, based right here in sunny Manchester.
  • A ‘traditional’ hosting provider who offer dedicated servers if that’s what you’re after.

…the point being, you’ll end up with the most appropriate environment for your sites or applications.

KINSHIP, Our Partner Program

We’re steadfastly passionate about our creative and digital agency customers, and that’s why we’ve built KINSHIP, our partner program especially crafted for those customers.

Partner commission

The main benefit you’d expect is a partner discount. In that respect we offer an 8.3% partner commission on all referred business that signs directly with us.

The discount will be applied for the life of the customer, not just for the first year. As a valuable addition, if they increase their spend with Steamhaus, we’ll increase the partner commission in line with the new spend.

How we’ll help

What’s more important though – and key to the fact that it’s a KINSHIP and not just a partner program – is that we play a pivotal role in helping you win new business and keep customers.

We’ll provide technical pre-sales staff to help you at pitches and to support you at events. Along the same lines, we can help make introductions to relevant companies, and where appropriate perform joint PR. You’d also be more than welcome to use our office in the Northern Quarter for meetings.

guiding your way motif gold onlyIt goes without saying

The main thing of course, is that we’ll look after your clients. You’ll never be put in a situation where you have to pick up the pieces because we’ve screwed up. We’re proud of our reputation and proud to be your partner, and hence, your reputation.

To us you’re not just another number; with us it’s a KINSHIP.