The rationale and background
We’re not keen on the normal ‘staff handbook’ full of rules and regulations that companies put in place to help them treat their employees like children.
So right back when we started, we created our ‘haus rules together as our commitment to each other and our customers. We re-visit this process every year based on our learning and ever-growing experience of what works and what needs refining.
It’s basically our set of commandments as a company of how to treat each other and our customers.
It should be pointed out that we do have the ’employee handbook’ with all the usual legal stuff you have to have as an employer but it’s not something we place a lot of emphasis on and probably isn’t even looked at very often at all.