Managed SteamCloud Servers

SteamCloud Managed Servers give you all the best bits of a hosting company with the personal service that only a consultancy can offer.

Find out more

AN INTRODUCTION TO STEAMCLOUD MANAGED SERVERS

A large portion of our team’s working background is in the hosting industry; we know it inside-out. This also means we know the shortcomings that can occur with virtual hosting, which unfortunately is more commonplace than you might think.

With all of our experience, we know what’s required from a private cloud environment, and when the best time to use it.

We built SteamCloud based on all of our knowledge and experience and located it in our partner Datacentred’s Tier 3 facility in Manchester’s MediaCity. On top of this we’ve made sure that all the latest technologies have been included properly to allow for a real robust hosting platform.

In addition to the hosting side, we provide the personal service that you’d expect from a consultancy – the type of thing that a hosting company tends to struggle to provide.

 

just a cloudBut isn’t Steamhaus a consultancy?

Absolutely. And we’re big advocates of large-scale public clouds like Amazon Web Services (AWS) and Azure; but we wouldn’t be doing our jobs right if we followed a “one size fits all approach”. A lot of apps and sites aren’t designed to take advantage of the public cloud’s feature-set and instant scalability.

We know that certain sites and apps are better suited in the private cloud. Over the years we’ve seen the pitfalls and shortcomings of other private cloud environments and feel that we can do this part of cloud hosting better than anyone else.

At the end of the day if we’re to truly stand behind the products we recommend to our clients we need to know there aren’t going to be any hidden surprises.

We pride ourselves on our honesty and won’t offer a platform/solution that isn’t fit for purpose.

Screen Shot 2016-03-07 at 09.13.14SteamCloud Service Level Agreements (SLA)

SteamCloud has the full host of service level agreements that you’d expect for a high-availability hosting product from us:

  • 100% virtual server and network uptime guarantee
  • 24×7 server monitoring and alerting
  • 24×7 emergency telephone support to our UK-based technical team
  • No-downtime migrations between hosts to maintain the underlying hypervisor

Managing Your Server

Managed SysOpsAll SteamCloud servers come with Managed SysOps as standard. This means you can spend more time running your business and not managing your servers. Our experienced cloud architects will look after every aspect of your application or website operations and the servers that underlie them.

Unlike hosting companies where you’re ‘just a number’ and part of a process, we’re much more about the personal service; we’ll help you with your applications rather than washing our hands when complicated problems arise.

Key features and benefits

  • Named Cloud Architect as a single point of contact for all technical issues.
  • 24x7x365 monitoring of your solution.
  • 15-minute response to emergency incidents.
  • Full assistance with migration or launch.
  • Patching and security updates.
  • Monthly on-demand credits included, which can be used for one-off tasks like setting up backups, moving a site, helping you optimise a site’s performance or performing a security audit.
SH.S S05.17.13.93

Example Specification: Typical Application Server

Below is an example Managed SteamCloud Server specification.

The specification below would be suitable for server hosting a handful of smaller websites, potentially using a control panel like cPanel.

Managed SteamCloud Server - Typical Application Server
2 CPU Cores + 2GB RAM 2GB RAM 100GB SAS Disk Space
1TB Monthly Bandwidth Managed SysOps Support Including Server Management
Managed SteamCloud Server - Typical Application Server
2 CPU Cores + 2GB RAM
2GB RAM
100GB SAS Disk Space
1TB Monthly Bandwidth
Managed SysOps Support
Including Server Management
SH.S S06.82.24.87

EXAMPLE SPECIFICATION: MAGENTO SERVER

Below is an example Managed SteamCloud Server specification.

The specification below would be suitable for a single Magento instance to run a small-to-medium sized Magento store.

Managed SteamCloud Server - Magento Server
2 CPU Cores 8GB RAM 100GB SAS Disk Space
1TB Monthly Bandwidth Managed SysOps Support Including Server Management
Managed SteamCloud Server - Magento Server
2 CPU Cores
8GB RAM
100GB SAS Disk Space
1TB Monthly Bandwidth
Managed SysOps Support
Including Server Management