Privacy Policy

Effective date: 29/11/2024

Steamhaus ("we," "us," "our") values your privacy and is committed to protecting the personal data collected from individuals who engage with us through contact forms. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).

Information we collect

When you complete a contact form on our website or other platforms, we may collect the following information:

• Name
• Email address
• Job title (if provided)
• Company name (if provided)
• Phone number (if provided)
• Any other information you choose to share with us through the form

How we use your information

We collect and process your personal data for the following purposes:

• To respond to your inquiries or requests.
• To provide information about our services or products.
• To personalise our communications with you.
• To improve our offerings and services.
• To comply with legal and regulatory obligations.

Legal basis for processing

We process your personal data based on:

• Your consent: By completing the form, you consent to the processing of your data for the purposes outlined above.
• Legitimate interests: Where necessary, we process your data to respond to your inquiry or follow up with relevant business communications.

Data sharing and transfers

We do not sell or rent your personal data. We may share your information with:

• Service providers who assist in managing our business operations (e.g., CRM platforms, marketing tools).
• Regulatory authorities or law enforcement, if required by law.

We ensure that any third parties processing your data do so in compliance with GDPR standards.

Data retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data deleted, please contact us using the details below.

Your rights under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to certain conditions).
• Restriction: Request limitation of data processing.
• Data portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at hello@steamhaus.co.uk. We will respond within one month, as required by GDPR.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@steamhaus.co.uk
Postal Address: 57 Hilton Street, Manchester, M1 2EJ, United Kingdom